Security
Trust is table stakes
Jed is built for clinical buyers who expect HIPAA, GDPR, SOC, and crisis-ready controls.
HIPAA + GDPR
BAA-ready with logging, least privilege, and full DSR workflows.
Data residency
US (East/West) + EU (Frankfurt) with customer-controlled regions.
Encryption
AES-256 at rest, TLS 1.3 in transit, envelope keys rotated automatically.
Compliance badges
SOC 2 Type II underway, HITRUST and ISO 27001 on roadmap.
Crisis escalation
Human support + community partners
Jed treats safety the way crisis lines do: live humans, data, and compassionate scripts.
- Automated detection for 200+ crisis phrases and biomarker spikes
- Tiered escalation to licensed humans within 2 minutes
- Live transfer to 988, local EMS, or employer EAP partners
Escalation partners
988 Lifeline, Crisis Text Line, vetted local clinicians, employer EAPs.
Enterprise readiness
Everything procurement needs
Security questionnaire packet covers architecture diagrams, pen tests, and policy docs.
SSO + SCIM
Role-based access
Audit-ready exports
Next best action
Request the security package
We share SOC 2 bridge letters, HIPAA attestations, and data maps under NDA.